CDN Korea

CDN Korea ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cdnkorea.com (the "Website") or use our content delivery network services (the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our Services.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Express interest in obtaining information about us or our Services
• Participate in activities on the Website (such as posting comments or contacting us)
• Request customer support

The personal information we collect may include:

• Name
• Business name
• Email address
• Phone number
• Mailing address
• Payment information (processed securely through our payment processors)
• Account credentials

Technical Data

Our servers automatically collect certain information when you use the Website or Services, including:

• IP address
• Browser type and version
• Operating system
• Device information
• Referring website
• Time and date of visits
• Pages viewed
• Time spent on pages
• Links clicked

Service Usage Data

When you use our CDN Services, we collect operational data including:

• Traffic volumes and patterns
• Bandwidth usage
• Cache hit/miss ratios
• Error rates
• Geographic distribution of requests

This information is generally aggregated and used for service optimization and billing purposes.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Website and Services
• Improve, personalize, and expand our Website and Services
• Understand and analyze how you use our Website and Services
• Develop new products, services, features, and functionality
• Communicate with you, including for customer service, updates, and marketing purposes
• Process transactions and send related information including confirmations and invoices
• Detect, prevent, and address technical issues, security incidents, and fraudulent activity
• Comply with legal obligations

Disclosure of Your Information

We may share your information in the following situations:

Business Partners and Service Providers

We may share your information with business partners and third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With Your Consent

We may disclose your information for any other purpose with your consent.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:

• Encryption of personal data and secure communications
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Regular security training for our staff
• Physical security measures at our facilities

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

For service usage data, we typically retain aggregated performance data for up to 24 months to support capacity planning, troubleshooting, and service optimization.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Types of cookies we use:

• Essential cookies: Necessary for the operation of the Website
• Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around our Website
• Functionality cookies: Used to recognize you when you return to our Website
• Targeting cookies: Record your visit to our Website, the pages you have visited, and the links you have followed

International Data Transfers

We operate globally and may transfer, store, and process your information in countries other than your own. Our primary data processing operations occur in South Korea, Singapore, and Japan, with additional processing in countries where we maintain CDN points of presence.

Whenever we transfer your personal information out of your country, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards and complying with applicable laws.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update, or delete your personal information
• The right to rectification if your information is inaccurate or incomplete
• The right to object to our processing of your personal data
• The right to request restriction of processing of your personal information
• The right to data portability
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@cdnkorea.com.

Children's Privacy

Our Website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will take steps to remove that information from our systems.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

CDN Korea
Gangnam Finance Center
152 Teheran-ro, Gangnam-gu
Seoul, 06236
South Korea
privacy@cdnkorea.com
+82-2-1234-5678